Asurion, which has 5,000 employees in more than two dozen offices around the world, is the quiet giant of the mobile phone industry. Jun 25, 2019 asurion organizes sprint complete insurance coverage by five tiers. Dont buy from verizon asurion submitted by colin breck on february 9, 2011 11. Additionally, youll receive a replacement device as soon as the next day or have a cracked screen repaired locally by an asurion certified repair provider. If the approved claim is related to damage, you will be provided with detailed information on how to return the device. An asurion mobile protection plan covers your iphone where some warranty plans dont. You can see the current pricing and deductible for your specific device on asurions website. All replacement phones received were new, not refurbs. The average household has seven connected devices, but will have 17 by 2020. Same goes for you galaxy note, galaxy s iii, or any other highend phone. I have insurance on it so can i get the same phone for no extra charge. Apparently we were lucky this time to get even a beat up version of an iphone 5s.
Should you need repair or replacement, there are convenient service options. Maas insurance program deductible schedule the website schedule is updated regularly to include new models. Device protection insurance comparison chart verizon wireless. Except in florida, repairs and replacements for postwarranty defects are provided through the verizon wireless extended warranty program. Verizon raises protection plan premiums, cuts deductibles toms. If youre enrolled in a verizon phone insurance plan. With apple smartphones and verizon, you can pair innovative technology with the nations largest and most reliable 4g lte network. However, what was offered to the op as a replacement for his iphone 5 was proper and just, and in accordance with the agreement accepted by the op when he purchased asurion insurance. I accidentally knocked it off my dining room counter. When you went to go buy your shiny new iphone 5s at a verizon carrier store. My iphone 5s is water damaged and it will not power on.
Its a device replacement and assistance when your iphone is lost, damaged or stolen. For cracked screens, sameday repair may also be available at. Fast forward to this past weekend i went to the beach and my phone was either stolen or lost while i was swimming. Verizon is hiking monthly rates for its total mobile protection plan, but its not. Unfortunately for me, it busted and cannot be used to say the least. Dec 14, 2014 today, i tried filing a claim with asurion on my phone. Jun 21, 2017 why did asurion send me a refurbished phone everyone in my family has insurance on their phone and every time one of our devices breaks we have received a new replacement. The best asurion phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a asurion rep, reminders when the call center opens, tips and shortcuts from other asurion customers who called this number.
I know for a fact that the fmip feature is turned on on the phone. My daughter dropped her iphone in the toilet yesterday. Doesnt matter if you have a small crack, shattered your screen, or threw it in the garbage disposal. The protection advantage get the plan that works for you. Over 75 million phones were lost, stolen or damaged last year alone. It doesnt matter how little you paid for the phone, the. Except in florida, replacements for postwarranty defects are provided through the verizon wireless extended warranty program. With verizon protect our best value, you can also get crackedscreen repair for select smartphones, subject to parts availability, and tech coach support. From a deductible perspective, things are even worse for verizon iphone owners than they are when considering the monthly fee hike. Verizon is offering some new perks for customers on its total mobile protection.
Except this is one isnt new, its a refurbished by asurion iphone plus a sketchy as hell lookin offbrand charger. Verizon will come fix your cracked phone screen at home, but only in. Total mobile protection, total mobile protection multidevice, total equipment coverage or wireless phone protection. Asurion provides extended phone protection for verizon customers where others dont. Nov 22, 2014 iphone 6 64gb stolen, insured by asurion. Enter your devices manufacturer and name, and tap or click submit. Mobile protection features cracked screen repair iphone protection samsung phone protection mobile.
Former asurion staffer shares insider tips on making. I really think it all depends upon what they have in stock when you file your claim. Because apple designs iphone, ios, and many applications, iphone is a truly integrated system. Once my claim was processed, i cancelled the insurance. Verizon wireless offers the best in deals for smartphones, tablets and headphones including the iphone, galaxy, pixel and more. You can see the current pricing and deductible for your specific device on asurion s website. Asurion cell phone insurance have you had problems. If you are not certain of the model of your phone, refer to your original receipt or you may be able to determine the model by following these steps. Wondering if the just buying a new one with the upgrade would be better. Advertise next day service, well, their response to my claim oh im sorry but do to the popularity of the iphone 6 we are out of stock, your claim is put on back order and we should have a device in 710 days 710 days that sure isnt very close to next day service. However this time i filed a claim and received a refurbished phone. Verizon tech coach coverage tech support for the covered devices and virtually anything they connect to. Save money instead of paying full retail cost, and get a replacement device as soon as the next day. For example, iphone xs owners fall into tier 5, iphone xr 256gb owners fall into tier 4, iphone 7 126gb owners fall into tier 3, and so on.
Your tier is determined by the specific phone model you have. Insurance and device protection support overview device protection can help you replace your device if its ever lost, stolen, damaged or defective after the manufacturer warranty expires. Device eligibility and deductible schedule for mobile insurance. In puerto rico, asurion protection services of puerto rico, inc. Model and deductible displayed is based on your enrollment record at the time of inquiry. The phone that i lost was bent and had a cracked screen, so it washt eligible to trade in anyway. This was not what the verizon guy had told me, but since i dont have his words recorded, i cant prove that. Carefully remove the battery cover and the battery. Includes extended warranty, asurion phone protection, overthephone technical support and verizons support and protection app. I wasnt planning on buying insurance but the thought of the pricey screenglass repairs made me gravitate towards apple care instead. For device replacement, the deductible per claim will be.
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